Sick and tired of living in a home you’re not happy with?
Check to see if you’re eligible to receive housing repairs and compensation.
What housing disrepairs can I claim for?
Deterioration
By neglecting repairs, has your landlord attracted issues such as these to your property?
- Build-up of Damp & Mould
- Damaged Brick Work
- Insect Infestation
- Pest & Vermin
- Vegetation Growth
Damage
Your landlord has a duty of care. Do you have any of these outstanding issues?
- Broken Bathroom Fittings
- Roof Damage & Leaks
- Rotten Windows
- Structural Damage
- Water Damage
Dangerous
Some repairs bring danger and injury to your life. Are you at risk from any of these issues?
- Asbestos-related Illness
- Boiler Not Working
- Electrical Faults & Hazards
- Unsafe Flooring & Staircases
- Faulty Heating System
Resolving housing disrepair disputes is complicated and difficult
- Landlord still ignoring you?
- Not getting the justice you deserve?
- Still paying full rent even when your house needs repairing?
- Family struggling with mould, damp, pest and dangerous fittings?
No one should have to tolerate what you're going through.
Everyone deserves a safe place to live without needing to fight for every repair.
Decision in Minutes
Takes just a few minutes to assess your housing repair claim.
Free Consultation
If we can help, we’ll book a free no-obligation consultation to discuss your claim.
Legal Experts Who Care
We always put our clients first and fight for tenants living in unsatisfactory conditions.
Takes Minutes To Assess Your Housing Disrepair & Compensation Claim With Ashman's Solicitors
Use our form to initially check to see if you’re applicable for free repairs and possibly compensation.
Why Clients Just Like You Choose Ashmans Solicitors
Housing Experts
As established solicitors our local experts are qualified in housing disrepair claims.
7-Days Helpline
You’re in safe hands and we’ll assess your claim any time so you don’t need to worry.
Free Case Evaluation
If we can help, we’ll book a free consultation and tell you how your case can be won.
No Win, No Fee
There’s no cost to you and no surprises. When we win, only the landlord pays.
Here's the plan:
We’ll take it from here
STEP 1
Assess
Your Claim
Share your details and we’ll assess your Housing Disrepair & Compensation Claim instantly.
STEP 2
Book A Free
20-min Consultation
We’ll arrange a time together with our housing experts explaining how we take your claim forwards.
STEP 3
Resolve your dispute and get the justice you deserve
We’ve helped other families with dozens of claims and built a great reputation earning our clients trust with our expertise.
Award-Winning Ashmans Solicitors Is Recognised By The Following Legal Authorities
What Clients Are Saying About Ashmans
Frequently Asked Questions
What does housing disrepair mean?
Simply put, housing disrepair means that the property you live in needs repairs for it to be deemed a safe and suitable place to live in. This term usually refers to rented properties where the responsibility for such repairs falls on the Council or Housing Association.
How long does a housing disrepair claim normally take?
In most cases, the Council or Housing Association is required to respond with 20 working days after receiving a ‘Letter of Claim’. Once the process has started in this way it can take between 9-12 months for compensation to be received by claimants.
Who can make a housing disrepair claim?
Any tenant in England & Wales who believes their Council or Housing Association is not taking responsibility for repair issues can bring a claim against them. Helping you to determine if you have a good case to make a claim is where we come in and this process is completely free.
What are my responsibilities as a tenant?
As a tenant, you also have some responsibilities. According to Citizens Advice these are: looking after your home by using it in a ‘tenant like’ way; telling your Council or Housing Association about the repairs that are needed; providing access to have any repair work done; and having a duty of care to your visitors.
What amount of compensation could I be awarded?
The amount of compensation you could be awarded will depend on the type and the severity of the disrepair. Usually, the typical amount of compensation ranges from 25% to 50% of the rent. If the rent over a year is £10,000 then you could be awarded £2,500. You can make a claim even if you do not pay the rent.
What repairs is a landlord responsible for?
A Council or Housing Association is responsible for paying for repairs to: your home’s structure and exterior; the heating and hot water systems; all the sanitary fittings including pipes and drains (things like basins, sinks, and baths etc.); gas appliances, pipes, flues and ventilation; all the electrical wiring; any damage they cause through attempting repairs.
Do I have to pay Ashmans Solicitors upfront to make a claim?
No, we will not take an upfront payment from you – and you will only have to pay us if you win your claim. We operate under a no-win, no-fee basis. If you do not win your case then you do not have to pay anything to us – but this changes if you have told us something that is not true, or has in any way misled us about your claim.
How does Ashman's earn money if I win my claim?
We hope that your claim will be successful. Ashmans Solicitors may take up to 25% of the money that you receive from your Council or Housing Association, however, this will be subject to your individual circumstances and the actual fee may be more or less than the quoted percentage.
I’m ready to make my claim – how do I start the process?
It’s a very easy three-step process. Once you have submitted your free claim assessment form online, we will contact you about taking the next steps to make a claim.
Where to find Ashmans Solicitors
Ashmans Solicitors – Fleet Street, London*
107-111 Fleet Street
Greater London
Ec4A 2AB
United Kingdom
Ashmans Solicitors – City Gate House, London
City Gate House
246-250 Romford Road
London
E7 9HZ
United Kingdom
*By appointment only